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Justyna Jupowicz-Kozak
CEO of Professional Science Editing for Scientists @ prosciediting.com
Your order has been received
Grammar usage guide and real-world examplesUSAGE SUMMARY
The phrase "your order has been received" is correct and usable in written English
You can use this phrase to acknowledge that a customer's order has been received and is being processed. For example, you could write in an email response to a customer: "Thank you for ordering with us. Your order has been received and you can expect it to arrive within the next 5-7 business days."
✓ Grammatically correct
News & Media
Wiki
Academia
Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Human-verified examples from authoritative sources
Exact Expressions
4 human-written examples
I called J. Crew to complain, and what followed was tedious and time-consuming, as all Internet dramas are, involving a review of numerous e-mails — "your order has been received," "your order has been shipped" — in this case to the wrong place and in the wrong ways, some of which I might have prevented if I'd been vigilant tracking the flurry of e-mails.
News & Media
Amazon, clearly, is a leader here; think of how they pioneered the auto-response so you know your order has been received; how easy they make it to return product without having to call for an RA do you remember those bad old days?, and so forth.
News & Media
You will receive a confirmation that your order has been received.
Wiki
You will get an email confirming your order has been received.
Wiki
Human-verified similar examples from authoritative sources
Similar Expressions
56 human-written examples
The Italian navy will continue a search and rescue mission which has saved the lives of an estimated 150,000 refugees because no order has been received from the Italian government to stop.
News & Media
Lastly, if someone submits their order, there should be clear indication that order has been received.
News & Media
Consumers get a confirmation that their order has been received and the estimated delivery time.
News & Media
Confirm that the money order has been received.
Wiki
After a day or so she received a postcard stating that her order had been received and would be attended to.
News & Media
Although the company laid off several dozen temporary workers late last year and idled its factory for a few weeks as orders slowed slightly around the holidays, a rush of orders has been received for its new, smaller Ghost model.
News & Media
On Monday, none of the generators that had been ordered had been received, and just 15,000 of 135,000 sheeting covers to protect homes were delivered.
News & Media
Expert writing Tips
✓ Best practice
Use this phrase in automated confirmation emails to reassure customers that their order has been successfully submitted and is being processed.
⚠ Common error
While acceptable, avoid overusing "your order has been received" in direct communication. Instead, personalize the message and provide additional details about the next steps or estimated delivery time.
Linguistic Context
The phrase "your order has been received" functions as a confirmation message. It indicates that an order has been successfully submitted and acknowledged by the recipient. According to Ludwig AI, it's correct and usable in written English.
Expression frequency: Uncommon
✓ Frequent in
News & Media
40%
Wiki
30%
Academia
30%
⚠ Less common in
Formal & Business
0%
Science
0%
Encyclopedias
0%
Ludwig's WRAP-UP
The phrase "your order has been received" is a standard confirmation used to acknowledge successful order submissions. As Ludwig AI confirms, it is grammatically correct and appropriate for use in various contexts. While categorized as having uncommon usage, it plays a crucial role in customer service and e-commerce. Alternatives include more personalized messages like "we have received your order" or action-oriented phrases such as "your order is being processed". While generally neutral in register, users should be mindful of overuse and strive for personalized communication. Its prevalence in news, wikis, and academic sources suggests widespread understanding and acceptance.
Alternative expressions
Phrases that express similar concepts, ordered by semantic similarity:
we have received your order
Changes the perspective from the recipient to the sender of the message.
your order is confirmed
Focuses on the confirmation aspect rather than the receipt.
we acknowledge your order
Uses a more formal tone to indicate receipt.
your order is being processed
Shifts the focus to the next step in the order fulfillment process.
thank you for your order
Expresses gratitude while acknowledging the order.
receipt of your order is confirmed
A more formal and emphatic way of confirming the receipt.
More alternative expressions(4)
FAQs
How can I phrase "your order has been received" differently?
You can use alternatives such as "we have received your order", "your order is confirmed", or "thank you for your order".
Is it necessary to confirm that an order has been received?
Yes, confirming receipt of an order is a standard practice in e-commerce and customer service. It assures the customer that their request has been acknowledged and is being processed.
What information should I include when confirming that an order has been received?
Include the order number, a summary of the items ordered, the billing and shipping addresses, and an estimated delivery date. Also, provide contact information for customer support.
Which is better: "your order has been received" or "your order is being processed"?
Both are appropriate, but "your order is being processed" implies that action is already being taken on the order, while "your order has been received" simply confirms that the order has been acknowledged.
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Table of contents
Usage summary
Human-verified examples
Expert writing tips
Linguistic context
Ludwig's wrap-up
Alternative expressions
FAQs
Source & Trust
82%
Authority and reliability
4.5/5
Expert rating
Real-world application tested